Ensuring the health, safety and well-being of our children, families and team members remains our highest priority. The news, as we all know, is changing rapidly. We are working with state Departments of Health and closely monitoring local, state and national developments pertaining to the Coronavirus.
Please bookmark this page for future reference. We will continue to post updates here.
Our Latest Update
Updated March 25, 2020
Many of our families have asked for an update on tuition payment policies in the midst of the Coronavirus.
As you may know, we are not charging tuition or reservation credits if your child is not currently attending, or if your school is temporarily closed. This revised policy is currently scheduled to end this Sunday, March 29.
However, given current national circumstances, we are extending this policy until Sunday, April 12. We will revisit this policy as we near this date.
This means your family will not be charged or asked to use a reservation credit if you decide to keep your child at home, or if your center temporarily closes. Any credit balances will remain on your account for future tuition expenses.
It continues to be our goal to provide care to our families that desperately need it and ensure our teammates continue to have employment, while making modifications to our programs and taking additional precautions to protect the health of our students, staff and families.
If you have any questions, please contact your Center Director.
Updated March 24, 2020
If you have personal items you need to pick up from one of our temporarily closed schools, your Center Director and/or Assistant Director will be at your school today, Tuesday. Building access may vary, so please call or email your school directly to inquire about picking up your personal items.
Please note you are not required to retrieve personal items left at our school. You are welcome to leave them until your school re-opens.
If you’ve left medication and have an urgent need for its return and are unable to retrieve it today, please contact our corporate office at 800-551-1561 or email email@example.com.
Updated March 23, 2020
As you know, we are in unprecedented times. After much thought and consideration, we are making the very difficult decision to temporarily close some of our schools.
If your school is temporarily closing, we will notify you individually. We will also list all temporary center closings on our closures page located at www.sunshinehouse.com/closings.
It is our intention to re-open as soon as possible. We will contact you as soon as we have more information on when we plan on re-opening.
We appreciate your patience and understanding during this ever-changing, unprecedented time.
Updated March 21, 2020
For many families, we know childcare is essential. And we remain committed to providing care to our families that need it and ensuring our teammates continue to have employment, while making modifications to our programs and taking additional precautions to protect the health of our students, staff and families.
Given the current situation and lower attendance at some of our schools, we’ve made the difficult decision to make a temporary change to some of our operating hours. This change allows us to make staffing and scheduling changes to keep our school open.
If your school's hours are temporarily changing, we will notify you individually. We will also list all operating hour changes and temporary center closings on our closures page located at https://sunshinehouse.com/closings/.
We appreciate your patience and understanding.
Updated March 18, 2020
Many families across the country have been financially impacted by the Coronavirus and the temporary closure of many businesses.
After careful consideration, we have decided that our families will not be charged if they decide to keep their children at home, or if their center closes. This change is effective immediately and goes through March 29, 2020.
What does this mean? It means we realize you may make the decision to keep your children at home. And we understand. Your family won’t be charged or asked to use a reservation credit if you make that decision, or if your school closes. Any credit balances will remain on your account for future tuition expenses.
If your family continues to need and access our services, we ask you to please pay your tuition on time. This may sound like an unusual request, but everyone is under additional financial stress during this unprecedented time. Your timely payment allows us to pay our teachers. And taking care of our amazing staff continues to be one of our top priorities.
It is our goal to continue to provide care to our families that need it and ensure our teammates continue to have employment, while making modifications to our programs and taking additional precautions to protect the health of our students, staff and families.
As a reminder, please follow the parameters below to determine when to keep your child at home.
- If your child wakes up with a fever of 100.4 degrees or greater or has flu-like symptoms, keep your child at home.
- If your child arrives at school with any of these symptoms, you will not be permitted to attend for the safety and wellbeing of everyone.
- If your child or anyone in your household is exhibiting symptoms similar to those of the Coronavirus, please inform your Center Director immediately.
We appreciate your patience and understanding as we work together through this unprecedented situation.
If you have any questions, please contact your Center Director.
Update March 15, 2020
We realize many families count on us to stay open. First responders, healthcare workers and other families need a safe place for their child while they’re at work. It is our goal to continue to provide care to our families as long as it is safe to do so.
At this time, our schools will remain open, unless we are instructed to close by local public health or other officials.
During this unprecedented time, we are taking additional precautions to protect the health of our students, staff and families. These precautions include:
Individuals experiencing symptoms of respiratory illness such as fever of 100.4 degrees or greater, coughing, sneezing, or difficulty breathing, or anyone that has had direct contact with a person that is confirmed to have the Coronavirus, will be prohibited from entering our schools. This includes family members and staff. If your child arrives at school with any of these symptoms, you will not be permitted to attend for the safety and wellbeing of everyone.
Any team member returning from a cruise or a trip abroad will not be allowed to return to work for a minimum of 14 days. If anyone in your household has returned from or plans to travel to CDC level 3 areas, you will not be permitted into our school for at least 14 days after returning to the US. This includes anyone with pick-up or drop-off privileges.
Health and Hygiene Practices
Where supply is available, hand sanitizer will be located near the lobby check-in iPad. Please thoroughly sanitize your hands as you enter our building to protect yourself and others.
We are maintaining strict cleaning and sanitizing procedures, including handwashing, building and toy sanitation processes, and disinfecting all surfaces and objects that may be contaminated with germs, including doorknobs and other high traffic surfaces.
Essential Personnel Only
To limit non-essential personnel in our schools, we are temporarily discontinuing all specialized activities provided by third parties to our students. We have also requested Sunshine House corporate employees to discontinue all non-essential travel to our schools.
What You Can Do to Help
Please observe and reinforce important health and hygiene habits with your children:
- Wash hands with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand rub with at least 60% alcohol.
- If you need to cough or sneeze, cover your nose and mouth.
- Avoid touching your eyes, nose, and mouth to prevent the spread of germs.
- Avoid close contact with people who are sick.
- Clean and disinfect frequently touched objects and surfaces.
Temporary Center Closures
Please visit our School Closings & Delays page for the most up-to-date information on which schools are closing temporarily. If your school is temporarily closed, you will receive additional information via email from your Center Director.
Additional Guidelines for the State of Colorado
In the state of Colorado, anyone who has visited the following counties are not allowed in our school building until 14 days after their visit AND only if they are not symptomatic: Eagle, Summit, Pitkin and Gunnison counties.
This is an unprecedented situation, and we appreciate your patience and understanding as we work through this. Please know we are committed to supporting you, the children in our care or our teammates. We will provide additional updates as we receive them.
If you have any questions, please contact your Center Director. For more information on the Coronavirus, please visit the CDC’s website at www.cdc.gov/coronavirus.
Maintaining an Educational Environment at Home
Read our blog for tips on how to fill the day with educational experiences that will keep children on track to thrive and grow!